Twine Apps Pty Ltd · Townsville

Support

Email support@twineapps.co for Tax Widget. Include the firm name and the client file name, not passwords or tokens.

Common checks before you write:

• The file is an Australian dollar QuickBooks Online or Xero organisation.
• GST, PAYGW, PAYGI and the ATO clearing account have been confirmed on that client.
• A reconnect badge means the provider rejected the saved token. Connect the file again. The old token is not reused.
• A Xero refresh that says the daily limit was hit waits until the next Sydney day.

This address is the support contact for the separate Intuit and Xero apps used by Tax Widget. Twine Biller support is not this product.

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